Personal Development
Beyond the Obvious: Unveiling the Secrets to Sustainable Business Growth
Recently, I got a very thought-provoking email from one of my mentors. The headline read: “The job of a great coach isn’t to answer their client’s questions. It’s to give them more powerful questions to unearth deep insights within them.” He further suggested that we all pretend not to know what is holding…
Read MoreMastering Difficult Conversations: A 5-Step Guide for Business Success
Are you familiar with that sinking feeling before a tough conversation? For many, it’s hard to conduct a tough conversation both personally and professionally, and thus try to avoid it at all costs. However, as with most things you try to dodge, you pay for it in other ways, such as frustration, stress, loss…
Read MoreEntrepreneurial Agility: A Mountain Biker’s Guide to Business Resilience
What you might not know about me is that I love biking and now that I live in Arizona, I have the luxury of mountain biking in the most beautiful surroundings. One of my favorite areas is the McDowell Mountain Regional Park because it offers a varied landscape and a great mixture of trails.…
Read MoreFrom Resolutions to Results: A Blueprint for Long-Term Success
Do you have New Year’s resolution hangover? Don’t despair, you’re not alone. Statistics show that about 8% of people manage to keep their New Year’s resolutions through January. What’s sad about that is that it often leaves us feeling defeated and ashamed of our lack of willpower, a little bit like a post-party hangover. Even…
Read MoreHappy Customers: A Three-Step Approach for Small Business Owners
I was recently asked the age-old question – Is the customer always right? Well, it’s not a simple yes or no, so I want to share three key insights that transformed my approach to customer relations. You see, I built my Window Coverings business entirely on referrals, but it took me years to realize the…
Read MoreSmall Things and Intention Setting
At the start of a new year, sales results zero out and you think about what your year ahead will look like. As we ponder it, we often think that the big sweeping decisions will make or break our year. But, as the great G.K. Chesterton tells us, it’s not the big things that are…
Read More71% of business owners are bad at this
Change is hard. Most people avoid it at all costs. That’s why 71% of business owners in our industry report that they are not confident in their ability to get their team members to do what they want them to do! They don’t know how to get their team to embrace change. If…
Read MoreThe stress of success
Over the last decade, I’ve had countless conversations with business owners who are facing challenges in their businesses: employees who just aren’t fitting within their roles, systems that are starting to fail under the stress of growth, communication challenges, quality control issues, scheduling conflicts… the list goes on and on. When you add these…
Read MoreWhy it’s so hard to hear ‘No’
Failure is essential to growth. We can’t succeed if we never fail. And while failure might be a great opportunity to learn — it still stings, burns, and sometimes feels downright agonizing while it’s teaching us. The strength of that discomfort is usually proportional to the investment that’s been made — the…
Read More3 Things Failure Teaches
A few weeks ago, I wrote about how much failure can hurt. And why trying again — despite the burn — is so important. We’re human, so we don’t love admitting we’ve failed. And we live in a culture that celebrates slaying and winning. That’s why it’s important we talk about the…
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