Business
Beyond the Obvious: Unveiling the Secrets to Sustainable Business Growth
Recently, I got a very thought-provoking email from one of my mentors. The headline read: “The job of a great coach isn’t to answer their client’s questions. It’s to give them more powerful questions to unearth deep insights within them.” He further suggested that we all pretend not to know what is holding…
Read MoreMastering Difficult Conversations: A 5-Step Guide for Business Success
Are you familiar with that sinking feeling before a tough conversation? For many, it’s hard to conduct a tough conversation both personally and professionally, and thus try to avoid it at all costs. However, as with most things you try to dodge, you pay for it in other ways, such as frustration, stress, loss…
Read MoreKnowing it all
As a business owner, people are waiting on us to set a course of action, make decisions, and lead full steam ahead. So, no matter if we are ready or not, there are days when we have to act like we know it all, just to keep things moving. It can feel a bit hilarious,…
Read MoreFrom Resolutions to Results: A Blueprint for Long-Term Success
Do you have New Year’s resolution hangover? Don’t despair, you’re not alone. Statistics show that about 8% of people manage to keep their New Year’s resolutions through January. What’s sad about that is that it often leaves us feeling defeated and ashamed of our lack of willpower, a little bit like a post-party hangover. Even…
Read MoreSales and Leadership
Sales and Leadership are cut from the same cloth. An excellent sales consultant will help their client voice their needs, desires, and their trouble-zones and then match those up with the perfect solution. They layer in their communications so expertly that they’re collecting yesses all along until that final big yes happens …and…
Read MoreHappy Customers: A Three-Step Approach for Small Business Owners
I was recently asked the age-old question – Is the customer always right? Well, it’s not a simple yes or no, so I want to share three key insights that transformed my approach to customer relations. You see, I built my Window Coverings business entirely on referrals, but it took me years to realize the…
Read MoreSmall Things and Intention Setting
At the start of a new year, sales results zero out and you think about what your year ahead will look like. As we ponder it, we often think that the big sweeping decisions will make or break our year. But, as the great G.K. Chesterton tells us, it’s not the big things that are…
Read More71% of business owners are bad at this
Change is hard. Most people avoid it at all costs. That’s why 71% of business owners in our industry report that they are not confident in their ability to get their team members to do what they want them to do! They don’t know how to get their team to embrace change. If…
Read MoreThe stress of success
Over the last decade, I’ve had countless conversations with business owners who are facing challenges in their businesses: employees who just aren’t fitting within their roles, systems that are starting to fail under the stress of growth, communication challenges, quality control issues, scheduling conflicts… the list goes on and on. When you add these…
Read More3 Things Failure Teaches
A few weeks ago, I wrote about how much failure can hurt. And why trying again — despite the burn — is so important. We’re human, so we don’t love admitting we’ve failed. And we live in a culture that celebrates slaying and winning. That’s why it’s important we talk about the…
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